By Karin Mizgala, Co-Founder and CEO, Money Coaches Canada
To say that many Canadians are cynical and wary of advice from the financial industry would not be overstating the situation. The idea of hidden fees and commissions buried in investment transactions was tough enough to swallow, but now bank employees are speaking out about sales quota pressures, that lead them to sell you products and services you may not even need.
Last summer the Canadian Securities Administrators (CSA) introduced Phase 2 of the Client Relationship Model, known as CRM2. As a result, if you have investments, you will be receiving two new reports this year: The Report on Charges and Other Compensation and the Report on Investment Performance. The report names speak to their content, but for a deeper understanding, you can read my article Are You Ready for the Truth About Your Investments.
The CSA wants to ensure that investors are provided with an itemized transparent account of what they are paying in fees, and what commission advisors are being paid and by whom. This information wasn’t completely unavailable before CRM2, but it was more difficult to obtain. The Investment Performance report endeavors to present a measure of how well your investments are doing, but unfortunately, without a comparative context, such as the performance of the underlying market, the numbers aren’t as meaningful as they should be.
The biggest eye opener, for many Canadians, will be the realization that the person making the most return on their investment may be their advisor. It isn’t that fees are inherently wrong, but it’s important to know whether or not you are receiving value for your money. Continue reading